Slow iPhone: New lawsuit against Apple

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The Italian consumer association Altroconsumo explained on Monday that Apple had intentionally slowed down its old iPhones in Italy, prompting the association to inform the US tech giant that it had started a class action lawsuit against it.

The association said in a statement that it had sought compensation of 60 million euros ($73 million) – or about 60 euros per device – on behalf of Italian consumers who had been deceived by the practice recognized by the Italian authorities.

The compensation of 60 euros is the average amount consumers pay to replace the batteries of their devices, says Euro Consumers, an inclusive EU advocacy organization that includes Italy’s Altroconsumo.

The lawsuit covers the owners of the iPhone 6, iPhone 6 Plus, iPhone 6S, and iPhone 6S Plus phones, which totaled nearly 1 million sales in Italy between 2014 and 2020.

Apple said in an email: It has done nothing to intentionally shorten the life of any of its products, or weaken the user experience to drive customer promotions.

She added: Our goal has always been to provide products that our customers love, and making iPhones last as long as possible is an important part of that.

Els Bruggeman, Head of Policy and Implementation at Euro Consumers, said in a statement: “When consumers buy iPhones, they expect products of sustainable quality, and unfortunately, this has not happened with the iPhone 6 series.

Not only were consumers defrauded, but they had to face frustration and financial harm, and from an environmental point of view, this is totally irresponsible.

Euro Consumers filed two similar lawsuits in December on behalf of member organizations Test-Achats in Belgium and OCU in Spain over slowing down older iPhones.

The European Consumer Association, which coordinates the three lawsuits, said it also plans to launch a fourth class-action lawsuit in Portugal in the coming weeks.

Apple agreed to a $ 500 million settlement in the United States in March, after admitting to slowing down older iPhones and compensating consumers who had bought an iPhone 6 or 7 iPhone that had been throttled to preserve battery life.

The company also agreed to a second settlement in November with 34 US states for an additional $ 113 million.

The state attorney said: Apple is fully aware that by masking the deliberate slowdown of old phones, it can take advantage of people who buy new phones instead of replacing batteries.